This Privacy Policy explains how Yodai LLC ("YODAI", "we", "us" or "our") collects, uses and protects your personal information when you use the YODAI website, platform and related services (the "Service"). By using the Service, you agree to this Policy.
1. Information we collect
- Account information — such as your name, email address and organization when you register.
- Contact information — details you submit through our contact form (name, email, company, message).
- Content — code, prompts, data and configurations you create or upload while using the Service.
- Usage data — technical information such as IP address, device and browser type, pages viewed and actions taken, collected automatically to operate and improve the Service.
- Billing data — processed by our payment providers; we do not store full card numbers.
2. How we use your information
- to provide, operate, secure and improve the Service;
- to respond to your enquiries and provide support;
- to process transactions and manage subscriptions;
- to detect, prevent and address fraud, abuse and security issues;
- to send service, security and (where permitted) product communications;
- to comply with legal obligations.
3. Legal bases
Where applicable law (such as the GDPR) requires it, we process personal data on the bases of performance of a contract, our legitimate interests, your consent, and compliance with legal obligations.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers / subprocessors that help us run the Service (for example cloud hosting, infrastructure, analytics, email and payment processors), under appropriate confidentiality and data-processing obligations;
- Legal and safety recipients when required by law or to protect rights, safety and the integrity of the Service;
- Business transfers, in connection with a merger, acquisition or sale of assets, subject to this Policy.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some may affect functionality.
6. Data retention
We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements. When no longer needed, we delete or anonymize it.
7. Security
We use technical and organizational measures designed to protect your information, including encryption in transit, access controls and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
9. International transfers
We are based in the United States and may process information in the U.S. and other countries. Where required, we rely on appropriate safeguards for international transfers of personal data.
10. Children
The Service is not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us and we will delete it.
11. Changes to this Policy
We may update this Policy from time to time. Material changes will be indicated by updating the date above or by other reasonable notice. Your continued use of the Service after changes take effect constitutes acceptance.